Kinder Surprise Disappointment

Last weekend (17th March), Amy bought me a Kinder Surprise Egg.

I remember buying them from the independently ran shop (which is now a ‘Premier’) near my house in my hometown, for about 40p.

I got rather excited with my Kinder Surprise as I hadn’t had one in ages! I knew that they had changed the capsule which holds the toy (they’ve made it easier to get in).

The toys weren’t what they used to be either; they’re now very simple, two or three piece figures which don’t tend to do very much. I remember getting a car that had some strange gear/spinning wheel thing inside it which was awesome!

My toy in my March 2012 Kinder Surprise was an elephant which was three pieces. It wasn’t challenging or that exciting.

My disappointment came when I looked at the piece of paper inside that described which series of toys it was from. It showed the other animals from the series and then showed a small lion icon. Above it was a diagram that showed if you visited their website and showed the icon to your webcam, it would reveal more content.

However when I visited the website it was just health and product information about Kinder products. I checked I put the address in correctly and then went searching on their site for this extra content. There was none to be found!

I went to their contact page and wrote this following message:

Dear Sir/Madam,

I recently bought a Kinder Surprise.

I was delighted with the toy, however when I went to and chose the United Kingdom as my country, I was appalled to see that there was nowhere for me to scan my Natoons lion symbol. On the diagram below the symbol, it showed that I could hold it up to my webcam, and that magic would happen.

I am unsure what magic, but I was unable to find out where to scan my symbol.

Please could you re-enable this feature on your website, so that I may get the full enjoyment out of my Kinder Surprise experience.

If not, may I have another Kinder Egg to complete my experience.

Thank you very much.


That was a genuine email and I hope that they do reply to me.

I wonder how many other children have been disappointed with their Kinder Surprise experience. It’s certainly worse that mine from when I was a child.

If there any developments, I’ll let you know!

Comments: If you intend to comment below, ensure that it is a true comment. Comments like ‘me too’ or ‘that’s good’ tend to go into Spam as they aren’t constructive or adding to the conversation.

156 Comments Short URL

156 Responses to “Kinder Surprise Disappointment”

  1. mar480 3rd April 2012 at 14:49 #

    You tell ’em. I just spent 30 mins Googling what this was all about and when I came across this I knew someone else out there shared my outrage. What do these bizarre symbols do?!

    • Steve 7th April 2012 at 08:15 #

      same here

      • amanda 6th July 2012 at 13:03 #

        i did the same and could not find it so i emailed and complained they sent me 3 kinder eggs and said they would look in t it. However today i looked again and stillthe same thing why can they not just sort it out??? it would be a good idea if they did as it could give games or info on animals and encourage kids to buy them also if learning then adults may want to buy them

        • Oliver 6th July 2012 at 13:04 #

          Lucky you! I sent them a message via their website and never got a reply!
          May I ask which email address you used?
          Or even better, could you forward the email you sent to them to
          Many thanks.

        • cosmina 22nd July 2013 at 16:50 #

          same here I did the same thing and did not listen. If they fix the problem maybe so many people will stop complain about this. also they would be more convinced about buying kinder.

        • nelly 13th February 2015 at 18:38 #

          if you know the toy you get for the kinder surprise i cant get on the website it tells me where to go on but i cant find it

      • luky 16th November 2013 at 13:48 #

        ME TO

        • James G 17th February 2014 at 13:21 #

          Wow it’s 2014 and there’s still issues, just wow! We paid 79p, the toy was lame and the site is broken if you live in the UK (the chocolate nis still v good). They should stop adding that bit of papper with the 2magic link because it just adds to disappointment.

          Nice blog Olver :)

          • Charmaine 13th March 2014 at 07:22 #

            Yep, my daughter asked me to scan it but it it was just a horrid page with no information – so I googled and found this. Outrageous. Stop printing if it doesn’t work!!!!

          • Rianne & Kids 24th April 2014 at 12:30 #

            Got the suprise eggs for my kids for easter.
            Same issue april 24th 2014 in the netherlands
            googled here, wondering now how old the eggs were :-$
            Rianne & twins

    • dan 30th July 2012 at 15:31 #


      • mmmmmmmmm 3rd August 2012 at 17:49 #

        i love kinder surprise they are lovely

        • julie 3rd August 2012 at 17:50 #

          where do i go what do you mean commander

        • grate 12th September 2012 at 18:41 #


        • Rocko47086 13th October 2012 at 17:20 #

          I agree but i dont think there is anything wrong with kinder egg suprise

        • nazifa 14th August 2013 at 19:17 #

          i know i love them i just wish their got more toys beacues i got all of them

    • Paul Harding 2nd August 2012 at 08:45 #

      The symbols I believe should be linked to an augmented reality animation that appears on the piece of paper where the symbol is situated.

      But sadly no link on the website to access this amazing technology. Very Disappointing Indeed!

    • William Beale 28th October 2012 at 10:08 #

      It was a long time ago that I had a Kinder Egg. It was a rhinoceros.
      From William.

      PS my son is only just 6 and wanted to leave general feedback the fact nothing worked and mail/website/email were mixed up has meant this has taken the best part of an hour and was VERY FRUSTRATING. Thankfully he’s not a quitter!

    • amad1s 3rd November 2012 at 17:06 #


    • Whillbert 19th September 2013 at 01:10 #

      One time I bought a box of fuor Kinder eggs and found out there were only three inside

      • Whillbert 19th September 2013 at 01:14 #

        I got a three peace polar bear but I also got a cool looking motor cycle with a person that rides on it which was only about four peaces.

      • Whillbert 19th September 2013 at 01:25 #

        In the USA it is illegal for stores to sell Kinder Eggs because some how some little kids got some Kinder eggs which he has neve eaten before and swallows the whole thing with the capsule and the toy in the capsule. Chew before you swallow kids. Such a shame that the best country in the world does not know how to eat a simple Kinder Egg so they made it illegal

      • Whillbert 19th September 2013 at 01:43 #

        we should sue kinder for making problems like the time I had a Box of four eggs and discovered there were only three what is wrong with kinder making mistakes like this.

    • Tommy 13th January 2014 at 12:34 #

      Change language and pick Germany instead, just follow the instructions, it’s really easy. However, I don’t see the magic in holding up the small Icon to the webcam, nothing happens… There’s not a button to press to take a picture of the Icon or something.

    • Bianca 18th July 2014 at 21:01 #

      Omg! i got 2 tops that were disappointing. i tried to find the “magic” website and found there was nothing. some magic!

    • anonymous 27th August 2015 at 00:21 #

      It’s the same in 2015! When are they going to fix this in Australia!

      • anonymouse 27th October 2015 at 00:39 #

        just in case you weren’t aware, the world wide web is just that – World Wide! It doesn’t matter if they fix it in America or England or any other English speaking country!

  2. TheKnife 7th April 2012 at 12:57 #

    I Was So Sad :( I Really Taught Somthing Would Happen but no :(

    • Deivid 24th October 2012 at 19:03 #


    • Milana 1st December 2012 at 23:11 #

      I agree that we all wanted to see the magic and enjoyed are toy and are great chocolate. I think that we all wanted to see the magic but could’nt I would like u to go on the account and edit please

  3. Stef 8th April 2012 at 11:30 #

    I legitimately just had the same experience (sadness, following a google search to see if i’m missing something).

    I’m guessing they must have shut down the bit of their website. I found a link to some kinder 2magic webgames, but nothing to do with scanning codes.

    • dan 30th July 2012 at 15:31 #


    • yashvi 22nd April 2014 at 14:10 #

      same here I just brought a massive packet of kinder eggs and try go on the website and it didn’t it said not aloud in this country.(I was super excited, its rubbish)

  4. Hi 8th April 2012 at 19:53 #

    i thought something was gonna happen but it didn’t!
    The picture under the lion was really unhelpful too.
    I wonder how many people have had the same problem.

    dissapointed :(

    • nelly 13th February 2015 at 18:43 #

      i am dissapointed because of the same thing i just buyed this toy about the penguins of madagasker .

      verry dissapointed :(

  5. Us 9th April 2012 at 11:07 #


    If you select France for your country you can enjoy the magic!

    • Oliver 13th May 2012 at 13:33 #

      That’s not the point though! Surely it should be available on the country’s website where the product is available. It’s just bad practice!

    • boo 5th August 2012 at 16:29 #

      hi i tried selecting france and i did not work it came up saying this :

      The requested URL was not found on this server. The link on the referring page seems to be wrong or outdated. Please inform the author of that page about the error.

    • sam 1st October 2012 at 20:51 #

      why shoud i !!!

      • sharon crease 5th October 2012 at 15:15 #

        its good so you should!!!!!!!!!!!!!!!!!!!!!!!!!!

  6. Toby 12th May 2012 at 12:05 #

    i dont no how to put the barck cod in

    • Oliver 13th May 2012 at 13:38 #

      The point is that you can’t!

    • sharon crease 5th October 2012 at 15:28 #

      your computer has to have a scaner to swip your leaflet over the scaner

    • katryn 15th December 2012 at 22:30 #

      hi toby it’s me katryn

  7. Georgiee 13th May 2012 at 13:30 #

    Not Frenh thoooo xxxx

  8. toby 26th May 2012 at 08:47 #

    Yh, Same problem here. If you go on french it works just click the green button and scan your code with your webcam and then it will just show pictures after that but I’ve noticed that it say ‘Magic Kinder 2011’ so maybe they are making 2012 version!

    • yashvi 22nd April 2014 at 14:12 #

      I saw a 2013 but not 2014

    • Bianca 18th July 2014 at 21:05 #


  9. LiLi-Mai 15th June 2012 at 15:06 #

    Same here my mum got me the pack of 3 kinder surprise just a site about kinder company what a con will not be asking my mum or dad to buy me any more and the toys are really bad now at 50p each waste of money i should just go pound shop get more for my money. thankyou

  10. Emily 18th June 2012 at 17:18 #

    i don’t see the point of the scan it doesn’t do anything. i thought something might happen. put there isn’t anywere to scan it. it is bad.
    it is also a waste of ink.

    • Emily 18th June 2012 at 17:33 #


      • Oliver 28th June 2012 at 19:21 #

        That’s not the point. If you sell it in England then the extra features should be available in English as well on the website.

      • Dania 25th December 2012 at 03:17 #

        i will try it Emily

  11. saira 2nd July 2012 at 19:29 #

    it was rubbish7

  12. dinne 11th July 2012 at 05:50 #

    I have kinder surprise it’s so much better then the original one!

  13. dinne 11th July 2012 at 05:53 #

    but I don’t like it anyway I can’t even finish the chcolate :(

  14. carla 11th July 2012 at 05:57 #

    I know dinne me to I can’t even finish it either:(

  15. dinne 11th July 2012 at 06:00 #

    Bye i’ve gotta go now bye!

  16. elephant 13th July 2012 at 00:54 #

    :Load of cock

  17. niamh 13th July 2012 at 00:55 #

    This really did not work!!!

  18. poo 13th July 2012 at 01:08 #

    sooooo pissssed offf with this false advert !!! cock shit balls

  19. eoin 16th July 2012 at 16:11 #

    cool stuff

  20. yolo 21st July 2012 at 09:08 #

    dumb shit

  21. mary 21st July 2012 at 12:57 #

    I just got all excited about helping my son with his, a car in 3 bits, Disappointed :( Anyway i too went to their site thinking oh well maybe this will make up for it, like yourself all i found was nutritional values for their different products, only took me 5 mins of searching to find this, I think i am more disappointed than my son lol. Oh well nothing doing. 85p for a toy that was practically built and a thing to scan which no longer seems to exist on the site anymore. Think he will be choosing his sweets better next time

  22. jamielee 4th August 2012 at 15:18 #

  23. Joel 4th August 2012 at 22:12 #

    if it takes you to the danish site just press the rectangular green button and it summons upon your webcam, scan the symbol and there we go, ive got mixart. excited.

  24. jamie-leigh 5th August 2012 at 16:59 #

    yea i know i was there for half hour trying to find the website i thought it would of had games and things

  25. chloe 26th August 2012 at 12:05 #

    they r crap

  26. chloe 26th August 2012 at 12:05 #


    • sam 1st October 2012 at 21:00 #

      I now there pointless

  27. Nathan 31st August 2012 at 18:21 #

    Yeah it’s great if you know spanish, which unfortunatly I don’t. It all works though in another language. Kinder must have trouble with english, have you seen the adverts I can tell they’re miming

  28. David 21st September 2012 at 18:27 #

    We have just brought our 8 year old children the large Kinder egg which contains 7 kinder eggs.

    Having tried many ways of activating the Augmented Reality icon on their UK site & looking deeper, the UK site is either broken or inactive :-(

    On finding your site & reading the responses –

    I tried the link & selected Denmark, just to see what was there.

    you enter your name & show the Augmented Reality symbol (ours was a giraffe) to your camera & it registers with the Site. This then takes you to another page relating to the character with a cartoon & other possible games (but I would be guessing as I do not Danish – oh humm.

    In principle it works & for an 8 year old looks entertaining – for the parent of the frustrated child – is not :-)

    I’ll also be sending a mail to them Oliver.

    Thx for taking the time creating your posting & to the dipsticks who are elephant, poo, yolo, Chloe – please remember that young children will also be subjected to your remarks – so if you have nothing constructive to say keep your profanities to yourself.

  29. K 25th September 2012 at 15:50 #


  30. bethany 30th September 2012 at 16:45 #

    please could i know what the symbol is because i got two symbols im a girl and if your handosome send me a picture of you at my email

    • emily 24th March 2013 at 12:23 #


  31. sam 1st October 2012 at 21:05 #

    there [fucking] rubish

  32. sam 5th October 2012 at 23:50 #

    whot about you!

  33. phillip 13th October 2012 at 15:51 #

    thank you i love the tasty sweet

  34. phillip 13th October 2012 at 15:52 #

    i realy like Kinder

  35. phillip 13th October 2012 at 15:52 #

    good work

  36. Manuel 14th October 2012 at 20:34 #

    Me gusta el coche

  37. aegen 21st October 2012 at 11:42 #

    dear sir/madam
    ı visited the the given adress in the kinder surprisebut there was not such an activity.I am dissapointed.

  38. Jojo 23rd October 2012 at 15:53 #

    I just bought a kinder egg, the surprise was that the egg inside had no toy in it…?! Whats going on?

  39. Daniella 2nd November 2012 at 14:34 #

    My brother just went to the doctors and he is diagnosed with something and for a present i was only able to him 16 knder eggs he wanted to go the website searched for an hour and found absoloutley noEGGS thing a load of scuffle !!!!! NEVER GETTING KINDER EGGS EVER AGAIN IN MINE AND MY BROTHERS LIFE!!!!!!!!!

    • ANNA 2nd November 2012 at 14:35 #


  40. Sofia 16th November 2012 at 17:48 #

    IKR i had the same it dont even work!! :(

  41. Karmela 17th November 2012 at 18:40 #

    I bought the kinder suprise for my 5 zear old child and we could not open the site to enter the code and se what is yet to come as a suprise. My child was very disepointed and sad. This is such a scam. its so disiponinting…. :(

  42. jessica 20th November 2012 at 19:58 #

    ive just ate one and guess what no website to scan this lion thing on neither the bar-code!

  43. nutnick 27th November 2012 at 13:09 #

    I’ve just been on the 2magic site to try and scan this thing like it tells you to but it just says website under construction?

  44. dick 28th November 2012 at 18:18 #

    I cant find the site

  45. Jennifer 30th November 2012 at 20:15 #

    Can Someone Please Tell Me What The WebSite is Please If You KNow What It Is Then Coment What IT Is meber im from DUBIL/IRELAND County Dublin

  46. flashbackflip 10th December 2012 at 18:13 #

    you missed something like this:

    don’t be sad. the toy is still great

  47. katryn 15th December 2012 at 22:28 #

    yum i love eggs and i love my boyfriend tody

  48. Alan 18th December 2012 at 16:28 #

    It is now December 2012 My daughter came in with Kinder surprise egg it is a ring with a stamp lol very messy and I too looked on the and chose England and that site is under construction.

  49. carlos 24th December 2012 at 12:04 #


  50. abigail bagnall 13th January 2013 at 16:40 #

    my toy was rubish, all it was , was a car with a weird part that made car go but it would not fit in any place on the car it was such a rip off

  51. amy 23rd January 2013 at 18:51 #

    hi, i would like to know how to make a complaint as my three year old has been left devastated as we came online to use ‘mixart’ and i says site under construction!!!!! kinder eggs are my sons favourite sweet and at 84p per time and about 6-7 per week i think it is disgraceful he cant use some of the toys like he should. thanks

  52. terri 30th January 2013 at 00:27 #

    This is disappointing. They should put it back to the old website where you enter a code and you get to play games and have the old toys where they are harder to build. Atleast it wouldnt be an utter waste of money. The toys are not as good as they use to be.

    Anyone agree?????

  53. Mark Davies age 5 2nd February 2013 at 12:01 #

    I am 5 my nan is writing this for me. Every week for the last 12 months my nan has bought me a kinder egg. I love my egg. But each time I try with my nan to get on the web site it is under construction. Please hurry up as I want to play on it. Love Mark

  54. Amber 2nd February 2013 at 19:33 #

    Omg I got one today it was Barbie edition and I got a soft little lion and I got to the website and it just said “2 magic kinder” and a blank orange page. They get all kids excited then disappointed

  55. Steve 9th February 2013 at 18:51 #

    How long are they leaving this! Pretty sad kids got excited. told them about augmented reality and nothing. Now I find this blog and it’s been going on for ages! Come on Kinder GET IT SORTED

  56. Juno Sobers 26th February 2013 at 17:55 #

    Snap I’ve just bought a kinder egg for my daughter and I have the same problem she’s so disappointed.

    • lully 6th November 2013 at 13:48 #

      me too

  57. lydia angle lavaud 1st March 2013 at 17:31 #

    march the first. today my mum whent to the shop and got me kinder supris.But i did not know what was in it. When I was finished the egg i open the suprised but i wasent rely supised the toy was just a puppy and a little basket and all it said on the pacet was pit it in the basket so i did bur it did not do any thing

  58. Samuel 24th March 2013 at 12:29 #

    thay are soooooooooooooooooooooooooooooooo delishus

  59. Pea 31st March 2013 at 11:04 #

    Choose Italy to see it

  60. Polly 18th May 2013 at 03:06 #

    You are all sad

  61. abdul 22nd May 2013 at 15:00 #

    it happen to me too

  62. Stef 12th June 2013 at 17:17 #

    We managed to find a German website which allowed us to scan the code with our webcam. This let us access a game called Sprinty which was…..broken! Just did not work! My kids are really disappointed. Don’t think I’ll be buying kinder again for a long long time! Plus the toys are rubbish.

    • Viktorija 30th October 2013 at 13:12 #

      The toys are not rubish.

  63. Chloe 19th July 2013 at 20:52 #

    I was mentioned to get a monsters university one I actually got a katoons one

  64. Chloe 19th July 2013 at 20:53 #

    Sorry ment

  65. cosmina 22nd July 2013 at 16:54 #

    I did the same and they did not fix this. if they fixed this maybe more people will be more convinced to buy

  66. cosmina 22nd July 2013 at 16:56 #

    I did the same sent a email and did nothing to improve it

  67. abby 28th July 2013 at 15:57 #

    website under construction :(

  68. nazifa 14th August 2013 at 19:18 #

    i wish their was more toys beacuse i got all of them

  69. Extra special eggs 18th August 2013 at 18:59 #

    I am well pissed n i ain’t even a child I have just wasted half of my life tryin to find it I am guna email em n I can’t even find the uk on it I think it’s a piss take n they cost f***n 77p #foreignf**s r****t to the English community I won’t be gettin 1 again I will be gettin a kinder bar instead or a bueno rant over piece out of to play wi my toy

    [Edit by blog author to remove offensive language]

  70. Maneet 29th September 2013 at 20:23 #

    I don,t no how help

  71. Maneet 29th September 2013 at 20:23 #

    I don,t no how help please please please

  72. Maneet 29th September 2013 at 20:24 #

    I don,t no how help please please please nufgulfjgglutengougurngourwhgorunguidwfjorugonrsoherfounsruffhrleruenfosdnfornfouwrnvourenvounervoberviihnsorgjns. Sorry

    • Viktorija 6th November 2013 at 13:46 #

      what a fuk do you meen

  73. Kary_p3 30th September 2013 at 16:41 #

    i bought a kinder egg from premier and when i opened it up it was just a car. i didnt even have to put bits together as it was already made. so with that disappointment, i went on to the website to scan the porsche sign but it said it didnt work in this country! so i went to the portuguese language as my dad is portuguese and there was no where to scan my symbol!

    • Viktorija 6th November 2013 at 13:43 #

      try rushian
      it cand of works

  74. leopold 1st October 2013 at 20:16 #

    October 2013 and no change. Site still ‘under construction’ (well…its abandoned) and no options on it. I have a scanner on my tab which should recognise the code but it doesn’t. Even if the site isn’t available it should still recognise it and pull up some info. THESE CODES ARE NOT REGISTERED! Scam…..

    • Viktorija 30th October 2013 at 13:08 #

      Woud you stop komplaning.
      Atlyst you get something.

  75. luky 16th November 2013 at 13:45 #

    I just got a kinder surprise opened it and was delighted to see a picture to scan on the web although the united states did not work. why?

  76. luky 16th November 2013 at 13:49 #


  77. wayne 29th November 2013 at 13:04 #

    i bolt one kinder egg and not all the parts where in it

  78. jully 4th December 2013 at 16:20 #

    it hapend to me too

    • yashvi 22nd April 2014 at 14:18 #

      I got a bracelet and only half was there. it soooooooooooooooooooooooooooo stupid.whats the point to buy them.

  79. Bella Dudley 20th December 2013 at 18:06 #

    Just happened to us, how disapointing!

  80. Cas 24th January 2014 at 13:20 #

    Shame on you Kinder Surprise, from April 2012 -Jan 2014 and the problem still exists.
    Very poor customer service.

  81. C 25th January 2014 at 02:41 #

    i want to and i got the website but when i put the picture up to the webcam, nothing happened. i tried 3 times and was very disappointed.

  82. C 25th January 2014 at 02:43 #

    i put my language as american english and i got the website

  83. Serena 22nd February 2014 at 14:39 #

    I’m also outraged my son who is 5 cried and cried when his new kinder egg toy couldn’t work on the 2 magic site.

  84. Isaac 25th February 2014 at 23:26 #

    i went to and i got the website but when i put the picture up to the webcam, nothing happened. Tried on Safari, Chrome & IE. Isaac my son’s Isaac and Charles are also disappointed.

  85. Disappointed and Confused 8th March 2014 at 16:52 #

    I am so disappointed with some of the toys in the eggs. Not to mentioned we just opened one for my three year old daughter and both my husband and I can’t figure out how to use the lame toy that came with it.

  86. Yaz 11th March 2014 at 21:46 #

    I had to LOL at some comments on here, especially something about stupid americans making KS eggs illegal cos they tried to eat the toy too! wtf? some of this seems to be rubbing off on us Brits too, if you really want 2 see the magic soo badly just got to the tabs for America then select Canada English or go to Oceania and Select Australia or New Zealand as believe ot or not they Actually speak English too!

    In fact you may also be pleased to know that the Australian and New Zealand flags even feature a Union insignia on their flags, fancy that!

    • Oliver 11th March 2014 at 21:58 #

      Hi Yaz,
      The idea was that this website is aimed at kids, and it should be easy to use and not a puzzle in itself. The makers of the product have a responsibility when making websites aimed at children and in my opinion this is below the standard lots of kids are used to seeing.

      I think you’re taking it too seriously really. Don’t tar everyone with the same brush and start calling people “stupid”, as you put in a comment.

  87. Yaz 11th March 2014 at 21:53 #

    Oh and just in case any of you have become too Americanised and forgotten how to use the interwebs you can click the below links for the 2Magic experience in English, the New Zealand one is down atm but i’m guessing the Canadians and Australians have a very good command of English also.

  88. mikki 24th March 2014 at 18:49 #

    i have almost 100 kinder toys and I cannot scan them into the website as it does not work in the uk. I am very un happy as the old website worked fine.
    I totally agree about the toys as they are not what they used to be.
    people say to stop buying they as im to old (aged 25) but I don’t think you are ever to old for a good old kinder egg lol.
    if anyone had any idea of how I could register them to the website please let me know as I am at a loss. x

  89. yashvi 22nd April 2014 at 17:30 #

    hey I found out a way go to and find Canada then underneath there is a word called English click on that and there it is

  90. Amy 22nd April 2014 at 22:36 #

    I live in Canada and I got a kinder with a symbol on it, and decided to try it out to see what it did because I save all the games found in kinders for my niece to play.
    I had all the requirements for the webcam/computer, but it just would not scan. None of them would scan. I tried for over an hour, and then I tried on my niece’s computer. Still nothing. I emailed them and they replied and told me to check and see if my webcam and computer met all the requirements. -.-‘ I never did figure out what it was supposed to do.

    • Krulle 14th September 2014 at 14:01 #

      the canadian site I link to in later post only asks for the code on the slip of paper, and does not need the scanned image… I feel much better that way than allowing flash to use my webcam.jk

  91. Jayne 13th May 2014 at 17:25 #

    wow its 2014 they are still printing it and putting the 2magic website in , and it still doesn’t work one very disappointed grandson and one irritated Granny .

  92. Tarun 30th May 2014 at 11:26 #

    I just googled ‘2magic’ and the first link was the one from my country! Its cause google has different servers and websites associated to the country you live in! So if you live in the UK and google 2magic it should be the link or somewhere close to it! I live in Australia and it works through google but not through the web address.

    Hope this helps! :)

  93. Krulle 14th September 2014 at 13:29 #

    For some reason, the Dutch, English,… sites do not work for me.
    But the German one works.

    Maybe the “online content” provided there can help you…

    Tinker around, the Canadian English site works too:

    • Krulle 14th September 2014 at 13:58 #

      I tried with one code (FT020), but that in the end forwards me to an app for Android or apple-mobIle-OS.

      Code DC028-E leads to
      which seems not to be too bad (painting / finding differences / finding hidden images / …)

      The special series code (sieries Mickey Mouse, code MPG FT178 A) works not on, but refers to, which also does not work.

  94. Joao 29th September 2014 at 00:31 #

    Second time my kid gets of one these toys and we get frustrated. Site does not work.

  95. Albie 18th October 2014 at 21:30 #

    I’m in New Zealand and have just purchased a kinder egg for my son, I’m having all sorts of problems just getting onto the website. I can choose a country but when I select Oceania and then NZ, it brings up a page with a link, you click that and it sends you to a page that just says ooops! The egg we bought is from the transformers range, the toy itself is not very exciting, flimsy and falls apart easily. One very disappointed 5 year old is telling me most boring toy ever. And why show a picture that indicates and holding the paper up to webcam, when it clearly doesn’t do anything?

  96. Emma Sweeney 29th October 2014 at 17:11 #

    My daughter just had a barbie one she is 6 its a tiny 2 piece doll she looked at me like I was taking the mick , I also went on the magic website and it tells you to pick a country and then does not work kinder should appologise to you ruby sharn not me

  97. angela 5th November 2014 at 02:55 # from argentina. And. Im in The same situation .. i have. A code with two littles bunnys in a hug.. And hay to entre in And put the code in front of The camera And this web is dont have any magic Im disapoint.

  98. Saiyara 16th December 2014 at 17:06 #

    It’s December 2014 and I sit here and read about the exact same thing I went through just today with two eggs. Disappointing indeed.

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